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Dealing with Difficult Clients or Customers

Wednesday, September 13, 2017
World Trade Centre Winnipeg
9:30 am – 11:30 am

Presenter: Joyce Odidison, Interpersonal Wellness Services Inc.

Are you looking for tips and tricks to deal more effectively with difficult people or situations? People seldom want to be difficult, they just want to have their needs met. By attending this seminar, you will learn to answer to your clients needs while reducing your cost.

Attendee will learn the following:

1. Learn to understand the needs of your clients
2. Creative ways to help people get what they want
3. Learn ways to respond to difficult people and situations

Joyce Odidison is the founder of Interpersonal Wellness Services Inc., and Manitoba’s first coach training institute. It provides large and small organizations with strategies address interpersonal difficulties and challenges that’s affecting productivity, time and well-being. Joyce is a certified professional coach, the author of five books, a professional trainer and is Canada’s leading Interpersonal Wellness Expert. Joyce is a former instructor with both the University of Manitoba and the University of Winnipeg as well as Red River College. She brings more than 20 years experience of running her own business to her presentations.

This seminar is available for remote participants via webinar (i.e. attend from your computer, tablet or smartphone). Please choose “Online” at registration. The day before the event, we will send you an email with the link to join the seminar online.

Online registration will close the day prior to the event. Past this deadline, please call 204-984-2272 to make arrangements to attend the seminar.

World Trade Centre Winnipeg
219 Provencher Blvd
Winnipeg, MB

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